Privacy Policy

Last Updated: September 4, 2025

This Privacy Policy explains how Curtainz.ai (“we,” “our,” “us”) collects, uses, and safeguards personal information when you use our website and services (the “Service”).

1. Information We Collect

  • User-Uploaded Images: Photos you upload for visualization.
  • Contact Details (optional): Name, email, phone, or messages when you contact us or request a consultation.
  • Usage & Device Data: Log data, IP address, browser type, pages viewed, and interactions collected through cookies and analytics tools.

2. How We Use Information

  • To provide, operate, and improve the visualization Service.
  • To respond to your inquiries and provide customer support.
  • To analyze Service performance and enhance user experience.
  • To comply with legal obligations and protect our rights.

3. Handling of Uploaded Images

  • Ownership: You retain all rights to images you upload.
  • Purpose & Scope: We process and temporarily store images solely to deliver the Service you request.
  • No Sharing or Selling: We do not share, sell, or otherwise disclose user-uploaded images to third parties, and we do not use them for advertising, training, or other secondary purposes without your explicit consent.
  • Retention: Images are retained only as long as necessary to provide the Service and any optional features you enable (e.g., saved projects). You can request deletion at any time (see “Your Rights”).
  • Security: We apply reasonable technical and organizational safeguards to protect uploaded images from unauthorized access or disclosure.

4. Sharing of Personal Data

We do not sell or rent personal data. We may share limited information:

  • With service providers who assist in hosting, analytics, or support, under confidentiality obligations and only as necessary to perform their services.
  • To comply with law, regulation, legal process, or government requests.
  • To protect the rights, property, or safety of users and the public.

5. Cookies & Analytics

We may use cookies and similar technologies to enable essential features, remember preferences, and understand usage patterns. Analytics tools (e.g., Google Analytics) collect aggregated, non-identifying information to improve the Service. You can manage cookies through your browser settings; disabling cookies may affect functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7. Your Rights

  • Access: Request a copy of your personal data we hold.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data and uploaded images. Upon verifying your request, we will delete them unless we are legally required to retain certain information.
  • Objection/Restriction: Object to or request restriction of certain processing.

To exercise your rights, contact us at [email protected].

8. Children’s Privacy

The Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. International Transfers

Depending on your location and our infrastructure, your information may be processed in countries other than your own. We take steps to ensure appropriate protections consistent with this Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date indicates the latest revision. Material changes will be posted on this page.

12. Contact Us

If you have questions, requests, or complaints, contact: [email protected].